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How much
does a data recovery cost? |
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This depends on 2
variables: the nature
of the fault, which may be physical
or logical and the service
chosen (plant,
uvi or uci). Our diagnosis, however,
is free and is carried out in less than
6 hours. |
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How soon
will I get my information? |
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We place 3
services at
your disposal that adapt to your
urgency. |
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When
is it not possible to recover information? |
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Currently there are
2 faults that
cannot be recovered: Overwriting,
in which case the
information stored no longer exists
because it has been eliminated at the
logical level. Head
Crash, which means that
the reading heads have scratched the
surface of the hard drive, eliminating
the information stored at a physical
level. |
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How can
I know if all my data have been recovered?
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You can indicate
from the start of the recovery, which
files or folders you are interested
in the most. However, during the recovery
process and if
the device lets you, we
will send you a list of files for you
to be able to verify the information
that we are going to recover. |
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Will
I be able to use my faulty hard drive
again? |
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In the case of a
logical fault
YES.
When it is a physical
fault, the
hard drive can no longer be used.
We can provide you with a new hard drive,
if you wish, which you will be billed
for separately. |
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On which
support would you receive the recovered
information? |
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Up to 9 Gb, the information will
be returned on DVD
support. More
than 9 Gb, we will send you a
new hard drive which will be
charged on the invoice, following your
acceptance. |
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If my
hard drive has a guarantee, would I
lose it if I recover the data? |
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If it is a
logical fault NO:
In certain cases
of physical faults YES.
We are currently in the process of achieving
official approval for our facilities
by hard drive manufacturers. Shortly,
no hard drive handled by LazaRus
will lose
its guarantee. |
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How
can I send my device? |
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You must pack
your hard drive correctly, to
protect it from possible knocks during
transport. Follow
these instructions… |
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Is there
any cost if the data are not recovered? |
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NO.
If the recovery is not successful, you
do not have to pay any amount
for data recovery. |
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What
is the data recovery percentage? |
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Currently, 98
out of every 100 hard drives are successfully
recovered. The necessary
condition for this ratio to be
satisfied is that you
should not try to recover the information
by your own means. A recovery
attempt by unqualified personnel makes
the success ratio drop drastically.
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